How Veleo works
7 min readHow offers, price agreement and payment work
Veleo is not an automatic price list. Carriers assess the actual route, vehicle, timing, handling and capacity. Offers remain separate, a price can be agreed and payment details are created after acceptance.
How an offer is created
A suitable registered carrier sees the operational details needed for pricing and submits an amount, note and optional expiry. Each offer belongs to a specific request version, and carriers can see the number—but not the prices or notes—of competing offers.
The customer’s options
The customer can accept or reject a current offer, propose a lower price, or edit or cancel the request before confirmation.
- Accepting confirms the selected carrier and closes other offers.
- Rejecting removes that offer while the request remains open.
- A carrier may accept or decline a lower-price proposal.
- Editing creates a new request version that must be priced again.
When the price is agreed
Direct acceptance uses the customer amount in the offer; an accepted counter-proposal uses the negotiated amount. The system records the customer price, carrier amount and Veleo commission separately.
- Expired offers cannot be accepted.
- One accepted offer locks the carrier selection.
- The agreed price relates to the current request scope.
Payment and confirmation
After acceptance, the order shows the amount, payment status and variable symbol, and where configured an IBAN and PAY by square code. A bank transfer is not instant card payment; transport can start only after payment is recorded and a vehicle and driver are assigned.
- Use the exact amount and variable symbol.
- Paid means recorded in Veleo, not merely prepared in a banking app.
Would you like a specific price?
Create one request with your route, date and requirements. Receive carrier offers for the same assignment and compare price and service scope.
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